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Roomrise AI runs on your own data

Not a bolt-on assistant. Rate suggestions read your property's booking history and occupancy pattern; guest replies read the exact booking they're replying to.

  • 01

    Reads your data

    Booking history, occupancy patterns, channel mix, the content of the conversation at hand. Not an industry-wide template.

  • 02

    Suggests with a reason

    Each suggestion states which signal led to it, so you can check it before you agree.

  • 03

    Stops and waits for you

    By default nothing runs on its own. Turn on automation and the safety gates that cannot be switched off still stand.

AI Pricing

Rate suggestions, with a reason you can read

The AI Pricing screen in Roomrise carries one line right under its heading: “Roomrise analyzes and suggests, you decide.” This page only says the same thing again.

  1. Input signalsBooking pace, day-by-day occupancy, channel mix, the rate currently on display.
  2. A suggestion per nightOne level per night, not one multiplier for the whole month.
  3. A reason attachedEvery suggestion states which signal pushed it up and which pulled it down.
  4. GuardrailsYou set the price ceiling and floor, each change is capped, and an unusual signal cuts the suggestion off.
  5. You approveApply one day or a whole range. If you don't click, the rate stays as it is.
  6. Decision logEvery apply or skip is logged, and the real outcome feeds back in as a signal for next time.
Sổ quyết địnhRoomrise phân tích và đề xuất, bạn quyết định22 việc cần quyết định
  • Suite Room · đêm 23-09Chờ duyệt
    4.248.000 ₫4.502.880 ₫+6,0%

    Tốc độ đặt phòng tăng đột biến

    DuyệtBỏ qua
  • Superior Room · đêm 30-09Chờ duyệt
    1.593.000 ₫1.688.580 ₫+6,0%

    Tín hiệu mâu thuẫn, cần thận trọng

  • Standard Room · đêm 23-09Chờ duyệt
    1.062.000 ₫1.125.720 ₫+6,0%

    Tốc độ đặt phòng tăng đột biến

  • Standard Room · đêm 24-09Chờ duyệt
    1.062.000 ₫1.125.720 ₫+6,0%

    Tốc độ đặt phòng tăng đột biến

The AI Pricing screen, Decision log section. Rebuilt from the product that is actually running.

AI Reply

Drafts the reply, matched to the exact booking

The suggestion is written right in the inbox, based on the booking and the history of that exact conversation. Not a generic chatbot that only knows the hotel's name.

  1. A guest message arrivesFrom a sales channel or a direct booking, into one shared inbox.
  2. Reads the contextWhich booking, which room type, which dates, and the conversation that came before.
  3. A suggestion appearsWritten in the guest's own language, with a Vietnamese translation for you to read before you approve it.
  4. Confidence levelEvery suggestion carries a confidence score. Below the threshold it cannot auto-send, even if you have turned auto-send on.
  5. Flags a possible inventionA sentence citing a number that can't be traced back to the property's data gets flagged on the spot.
  6. You edit, then sendEdit right in the composer. It sends through the same channel the guest is using, no need to reopen that channel's own app.
Trần Thu HàRivertide Boutique Hotel
Dạ khoản đó tính riêng khi trả phòng, và em xuất bổ sung được nếu anh/chị cần gộp chung ạ.
09:12 · Đã gửi
Em gộp chung giúp anh nhé. Khi nào thì anh nhận được hoá đơn?
✦ Gợi ý trả lời0%Tiếng Việt

Dạ em gộp chung cho anh ạ. Hoá đơn điện tử sẽ gửi về email trong vòng 24 giờ sau khi anh trả phòng, và em gửi kèm bản kê chi tiết từng khoản để anh đối chiếu.

⚠ Cảnh báo nghi bịa · Câu trả lời nêu mốc thời gian cụ thể (24 giờ) không khớp dữ liệu chỗ nghỉ. Cần nhân viên xác minh trước khi gửi.
Dùng gợi ýBỏ quaNgôn ngữ khác

The Messages inbox, where the suggestion appears with its confidence level.

AI for reviews

Review replies, three levels you choose

Reviews from every channel land in one place, and Roomrise drafts the reply. Three levels: off, drafted and waiting for your approval, or answered automatically.

  1. A review arrivesFrom the sales channels, with the score for each category and what the guest wrote.
  2. DraftedThe reply is written to match what the guest actually said, not one template pasted onto every review.
  3. Your three levelsOff, Suggest, Automatic. The default level is Suggest, so a person always reads it first.
Theo dõi đánh giá chỗ nghỉTheo dõi đánh giá từ khách qua OTA
Điểm TB7,33
Tổng3
Chưa trả lời3
Đã trả lời0
Cần đánh giá khách0
  • Booking.comKenji Tanaka6.0 / 105 ngày trướcChưa trả lời
  • Booking.comKhách ẩn danh7.5 / 108 ngày trướcChưa trả lời
  • Booking.comSarah Johnson8.5 / 1017 ngày trướcChưa trả lời

The Review tracking board, where the three reply levels are set.

A property owner sitting at the back desk, chin resting lightly on one hand, looking at a laptop screen turned away from the camera, a printed occupancy report under the elbow.

Before the click

Roomrise hands over a number and a reason. The pause before the click belongs to the operator, and Roomrise doesn't shorten it.

Roomrise suggests a rateSuite Room · đêm 23-09Chờ duyệt
VND 4,248,000VND 4,502,880+6.0%

Reason: Tốc độ đặt phòng tăng đột biến

ApproveSkip

The rate stays the same if you don't click.

Boundaries

AI stops where a person needs to decide

The four points below are product defaults, not promises made on this page. Each can be turned on or off in Settings, except the safety gates marked as unable to be switched off.

  • Auto-apply is off by default

    The property owner has to turn it on in Settings. The moment it is turned on with nothing else chosen, Roomrise sets the tightest threshold by default.

  • Below the confidence threshold, it doesn't auto-send

    Even with auto-send turned on, a suggestion that isn't confident enough stays and waits for a person. This gate cannot be switched off.

  • Some messages are always routed to a person

    A message with a negative tone, or one asking for a commitment outside scope, stops and waits for staff to handle it.

  • No efficiency numbers

    Roomrise doesn't publish a percentage revenue increase or hours saved. There is no public measurement yet, so there is no number to give.

Calling it by its name

Operations automation is not AI

Check-in, check-out, room assignment and housekeeping run on conditions you set in Settings: met the condition, it runs, otherwise it doesn't. No model reasons about it, so Roomrise doesn't call it AI.

Saying so makes the real AI more credible, not less. Software that labels every automatic step as AI is software with no label left for the part that actually is AI.

Tự động hoá vận hành

Tự nhận phòng theo lịchSau giờ nhận phòng 14:00, hệ thống tự ghi nhận phòng khi booking đủ điều kiện.
Tự trả phòng theo lịchSau giờ trả phòng 12:00, hệ thống tự checkout phòng đang lưu trú; booking còn công nợ hoặc cọc thì giữ lại để xử lý tay.
Tự dọn phòng về Sẵn sàngSau checkout, hệ thống tạo lượt dọn và đưa phòng về trạng thái sẵn sàng khi đủ điều kiện housekeeping.

Tự chạy khi đủ điều kiện

Settings · the operations automation switches, turned on one at a time.

Questions about AI

Ask AI questions directly, get direct answers

Including what Roomrise AI doesn't do yet.

Does AI change my rates on its own?
Not by default. Auto-apply stays off until you turn it on in Settings, and the moment you turn it on Roomrise sets the tightest threshold. You choose the scope it applies to and can exclude any room type.
Does AI send messages to guests on its own?
Only if you turn it on, and even then some gates can't be switched off: a suggestion below the confidence threshold cannot send, and a message with a negative tone or an out-of-scope request is routed back to a person.
Does AI read other properties' data to suggest something for me?
No. Rate suggestions are calculated from your own property's booking history, occupancy pattern, channel mix and the rate currently on display.
How many AI features does Roomrise have?
Three: rate suggestions, drafted guest replies in the inbox, and drafted review replies. Every other automatic step in the product is rule-based automation, not AI, and Roomrise calls it by that name.
How much time does Roomrise AI save?
Roomrise hasn't published a number for this yet. No property has agreed to be named in a public measurement, so there is no number to give. When there is, it will appear here.

See Roomrise run on your property.

20 minutes with a person from our team. Tell us how you operate today, and we open the matching screens.