Hoi AnSeven in the morning: eleven rooms check out at once while the tour bus is already parked outside.
Know who a guest is before they reach the desk
Every guest has one profile that gathers every stay. Documents are scanned by OCR and stored privately, a guest registration form is ready to export at the end of the day, and bookings from sales agents and travel agents are credited to the right person.
Quản lý khách hàngTổng cộng 13 khách hàng
Khách hàngĐặt phòng
- Trần Thu HàWalk-inViệt NamKhách mới1
- Đặng Quốc BảoOTAViệt NamKhách trung thành112
- Bùi Thanh MaiOTAViệt NamKhách trung thành117
- Hoàng Gia HuyOTAViệt NamKhách trung thành132
- Ngô Tuấn KiệtOTAÚcKhách trung thành119
Giấy tờ tùy thânQuét OCR
CCCD mặt trước
Xác nhận dữ liệu OCR
- Họ và tên
- Số CCCD
- Ngày sinh
- Giới tính
- Quốc tịch
- Ngày cấp
What it does
A guest profile that gathers every stay
Name, contact, nationality, documents, notes and number of bookings. Every guest is automatically placed in a group based on their booking history: new, returning, loyal, potential VIP, or at risk of churning.
Document scan, staff confirm it
Photograph an ID card, passport or visa and the system reads the fields for you. Staff confirm each field before it is saved.
Documents stored privately
Photos sit in a non-public store, the extracted data is encrypted at rest, and only authorized staff can open them, through a link that expires.
Daily guest registration
Checked-in guests are grouped into a form by check-in date, missing fields are flagged, and you export it as PDF or Excel to file.
Selling partners
Sales agents and travel agents each have their own profile and commission rate. Bookings they send carry their name, and balances are calculated from those exact bookings.
A profile that grows with every stay
Every confirmed booking adds to that exact guest's profile. The guest group changes on its own based on booking history, with no one tagging it by hand.
Hoàng Gia Huy
Việt NamTiếng ViệtNguồn: OTA
0 lượt đặt
- Lần 1
- Lần 2
- Lần 3
- Lần 4
- Lần 5
Khách mớiQuay lạiTrung thành
Demo data: a guest of the demo property, the booking count illustrates the default grouping thresholds.
Take a document once, use it until the end of the day
From a document photo to a registration form is a straight line. Roomrise prepares and exports the form; filing it with the local police is still done by the property.
01OCR scan
ID card, passport, visa. The system reads the fields for you.
02Confirm the OCR data
Staff check each field before it is saved.
03Guest profile
Documents attach to the guest and the booking, so the next shift never has to ask again.
04Guest registration
A form by check-in date is ready at the end of the day, exported as PDF or Excel.
Giấy tờ tùy thânQuét OCR
CCCD mặt trước
Xác nhận dữ liệu OCR
- Họ và tên
- Số CCCD
- Ngày sinh
- Giới tính
- Quốc tịch
- Ngày cấp
Guest profile · documents attached to the guest and the booking
Khai báo tạm trúQuản lý phiếu khai báo lưu trú cho cơ quan công an
- Nháp
- Sẵn sàng
- Đã xuất
- Đã nộp
NgàyKháchTrạng tháiValidation
14/09/20267 kháchNhápChưa kiểm tra
13/09/20264 kháchNhápChưa kiểm tra
12/09/20265 kháchNhápChưa kiểm tra
Xuất PDFXuất Excel
The guest is added to the registration form for their check-in date
One task at a time, with nothing new to learn
Pick a capability to see the exact screen behind it.
Source, number of stays, guest group
A guest list with source, property, country and number of bookings. Open one guest to see their previous stays.
- Number of stays
- The number that turns a contact list into a profile: how many times this guest has come back.
- Guest groups
- New and loyal guests are kept apart, so the front desk knows whose name to remember.
- Country with flag
- The same way the product shows its country column, not a symbol invented for the site.
Quản lý khách hàngTổng cộng 13 khách hàng
Khách hàngĐặt phòng
- Trần Thu HàWalk-inViệt NamKhách mới1
- Đặng Quốc BảoOTAViệt NamKhách trung thành112
- Bùi Thanh MaiOTAViệt NamKhách trung thành117
- Hoàng Gia HuyOTAViệt NamKhách trung thành132
- Ngô Tuấn KiệtOTAÚcKhách trung thành119
Documents are taken once and handed straight back, with the information already in the profile so the next shift never has to ask again.
Step by step
- 01
A booking arrives, the guest gets a profile.
Returning guests are recognized by email or phone number.
- 02
Check-in, scan the documents.
The system reads the fields for you, staff confirm each one.
- 03
At the end of the day, generate the registration form.
Check for missing fields, export as PDF or Excel.
- 04
The property files the form.
Mark it Filed so the next shift knows that day is done.
What Roomrise doesn't do yet
Stated right on the capability page, not buried in an internal document.
Roomrise prepares and exports the guest registration form. Filing it with the local police system is done by the property.
Confirmed documents are not deleted automatically. Rejected documents have their extracted data automatically deleted after 30 days.
Many property types, one way to run them
Six common setups, from a small hotel to a multi-property operator. Each one turns on the parts it needs and leaves the rest alone.
Hoi An
Da LatAll six units are full on weekends and one is left on weekdays. The rate has to change night by night.
Ho Chi Minh CityMonthly stays sit next to one-night stays. Housekeeping needs to know which units get a deep clean and which a quick turn.
Nha TrangThree properties, three people on shift. On Friday night the owner needs one total, not three separate sheets.
InternationalOn festival night the whole street raises its prices, and your rate sheet still shows last month.
InternationalA booking question arrives at midnight, and the person who can answer it is asleep.
Clear answers before you start
The questions we hear most, including what Roomrise doesn't do yet.
How many channels does Roomrise connect to?
Roomrise connects directly to 7 OTAs (Booking.com, Expedia, Airbnb, Agoda, Trip.com, Google Hotels and Traveloka) and to your own direct booking page. 61 other sales channels worldwide connect through the same mechanism. Tell us where you sell and we'll set that channel up.
Do I pay more for using more channels?
No. Pricing doesn't depend on the number of channels. A unit or room sold on several channels still counts once, and the first connection to each OTA is included. You only pay VND 49,000 per extra connection per month when the same property connects to an OTA it already uses, such as a second Agoda account.
Do higher packages cost more?
No. The four packages are four size bands, not four capability tiers. The same price formula applies to all of them, and no part of the product sits behind a higher package. Your monthly fee depends only on the number of active units or rooms.
How do you price several properties?
Each property is priced with the same formula, and the totals are added up. Above 30 units, we prepare a custom quote.
Do prices include VAT, and do you issue invoices?
Prices exclude VAT. VAT invoices are issued in line with Vietnamese regulations. The invoice is issued by ANGIA RESIDENCE COMPANY LIMITED for the software subscription. To be clear: Roomrise does not issue e-invoices to your guests yet, and it does not replace accounting software.
Will AI change my prices on its own?
Not unless you turn it on. By default, AI makes a suggestion and you decide. You set the level of automation step by step.
Is the Roomrise workspace available in English?
Not yet. The workspace, your guest booking page and the emails guests receive are in Vietnamese today, and billing is in VND. Guest messages are the exception: AI Reply drafts answers in the language the guest writes in, with a Vietnamese translation for your team to check before sending.
See Roomrise run on your property.
20 minutes with a person from our team. Tell us how you operate today, and we open the matching screens.